HOW WE CAN HELP

We positively engage with stakeholders to share ideas and problem-solve.

STAKEHOLDER CONSULTATION +
FACILITATION

Stakeholder consultation plays a major role in all our work. Whether it is seeking the views of stakeholders on the subject of a review, gaining the support of staff for change, working with communities as part of health service delivery or facilitating forums with stakeholder groups that bring competing interests and priorities to the table, mpconsulting works closely with clients to place stakeholders at the forefront.

As Principal at mpconsulting, Andrea Matthews has a strong reputation as an effective and engaging facilitator and as a particularly skilled negotiator who quickly develops the trust and respect of stakeholders. This ethos influences all mpconsulting’s dealings with clients in facilitating meetings and forums, and delivering targeted and informative workshops across a range of topics.

Here are some of the ways in which we add value in stakeholder consultation and facilitation:

We take the time to build an understanding of our stakeholders.
We design our consultation approach based on the outcomes sought.
We prepare engaging workshop materials.
We are respectful; we value people’s time and are skillful at managing conflict and disparate views.
We reflect the outcomes of consultations and facilitations in fit-for purpose reports.

“

The training was very useful, practical and informative. It was great to have a lot of practical scenarios to work through, which helped consolidate my understanding and keep focus

CASE STUDY

STAKEHOLDER CONSULTATION + FACILITATION

In recent years, we have:

Facilitated public forums across Australia and New Zealand involving 275 consumers, nutritionists and representatives from industry, government and public health organisations, to inform our review of the Health Star Rating (HSR) system.
Consulted with more than 200 volunteers and staff from volunteer support services’, NGOs and peak bodies from around Australia to draw on their knowledge and experience of the Department of Social Services’ Volunteer Management Activity program.
Facilitated a series of workshops and meetings with government, doctors, insurers, and representatives of guilds and peak bodies to discuss proposed reform of the Medical Indemnity insurance scheme.
Developed and provided nationwide training on a range of subject matters including good administrative law decision making, strengthening reasoning and written communications, regulatory compliance, deregulation, grants management, and best practice regulation and drafting decision documents.
Facilitated meetings of the National Disability Insurance Agency Board and Executive.
Facilitated forums with staff across the Department of Health to discuss best practice regulation, the Deregulation Agenda and implications for staff and the work that they do.
Facilitated workshops for the Department of Social Services relating to compliance programs for social services.
Facilitated national forums with the aged care sector in relation to aged care reforms, responding directly to questions raised by peak bodies, approved providers and consumers.
Managed complex negotiations with a wide range of stakeholders including medical professionals, pathology providers, the food industry, the aged care industry, unions and non-government organisations.
Facilitated planning workshops exploring case scenarios. In one example, the firm facilitated a workshop on product contamination using a food product contamination scenario to help participants to consider: preparedness of various sectors; information sharing and communication and how best to mitigate, manage and communicate risk.
Conducted webinars, presenting complex information and responding in real-time to questions from the online audience.
Held public forums on a wide range of subjects including front of pack labelling, quality in aged care, nanotechnology, Aboriginal and Torres Strait Islander wellbeing, and residential drug and alcohol rehabilitation services.

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